WE’RE HERE TO HELP

A hand when
you need one.

Questions about the beta, your account or a game? Start here, or get in touch with the team.

CONTACT THE TEAM

Let’s talk.

contact@zeemsg.com

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MAKE YOUR MESSAGE COUNT

Help us find your hand.

Include your iPhone model, iOS version, app version, approximate time and room code if the issue happened at a table.

Please don’t send your password, sign-in tokens, payment details or another player’s private information.

Getting into the beta

400 is currently invitation-only on TestFlight. If you’ve received an invitation, install Apple’s TestFlight app and use the invitation associated with your Apple ID. If you haven’t been invited, ask about beta availability. Requests do not guarantee access.

The beta requires an iPhone running iOS 17 or later. It is not yet a public App Store release.

Connection or table trouble

Check your internet connection and reopen the app. Reconnecting normally restores your seat while the game continues. Turn timers keep running while you are disconnected.

For a private match, check the room code, make sure there is an open seat, and have each player mark themselves ready. The host can fill empty seats with bots.

Manage or delete your account

Open the app’s You tab, then Account. Use Delete account and confirm your identity with your password, or Game Center for a Game Center-only account. Deletion is permanent and signs out your sessions.

Deletion removes login credentials, anonymizes your profile, and removes friend relationships and access to your hand history. Some match, ledger, report or security records may remain under an opaque identifier. See the privacy policy for details.

If you cannot access the app, email contact@zeemsg.com with an account deletion request. We’ll need to verify that the account belongs to you; never email your password.

Current beta limitation: recovery and verification emails are not delivered yet. Contact support if you cannot sign in. A support request does not bypass identity verification.

Keep the table welcoming

Play fairly and treat the other players with respect. Harassment, threats, hate, cheating, impersonation and sharing someone’s private information are not welcome.

Use the in-game mute, block and report controls if a conversation becomes uncomfortable. For follow-up, email support with the approximate time, room code and the reported display name. Avoid repeating sensitive information in your message.

Coins and purchases

Coins are earned in eligible four-human Casual or Ranked matches and daily challenges. Private games, bots and offline practice do not award coins. Earned coins unlock cosmetic themes.

This beta has no real-money coin purchases, paid-entry tables, transfers or cash-out. Coins have no cash value.

Privacy requests

For access, correction, deletion or a privacy concern, write to contact@zeemsg.com. The service is operated by 9434-2334 Quebec Inc. We may ask for information needed to verify your request.

Read our privacy policy